If you buy goods or services from us, we want to hear from you

We want to make it as easy as possible for you to buy from us. Help us help you, by letting us know how we could do better.

The Crown Commercial Service (CCS) exists to make it easier and cheaper for UK public sector organisations of any type, size or location to buy goods or services and save taxpayers’ money.

We recognise that this hasn’t always been easy. We want to change that and we’d like to find out what people need and want by talking to those who actually do the buying.

We’re particularly interested in speaking to people who aren’t procurement professionals but have to buy things as part of their role. For instance, you might be a teacher who buys materials for a classroom activity, or work in the PR department of local government and buy posters or leaflets to distribute. Or maybe you’re an administrator who gets asked to buy things for your boss, office or organisation. And if you don’t currently use CCS, or have never even heard of us, that’s even better.

By sharing your thoughts, frustrations, ideas and feedback, you’ll help us design and deliver a service that makes it easier and quicker for you to to buy.

We’d like to know what you do, how you purchase things at the moment, what works and what doesn’t. It won’t take long - just a 30 minute call. It’s completely confidential, and you won’t have to talk about anything you don’t want to. So, if you have to buy things as part of your role, or know someone who does, then we’d love to hear from you. Please call Sammi on 07703 841151, email sammi.naylor@crowncommercial.gov.uk or fill in this form and we will get in touch with you.