The survey invites customers to share feedback on recent experiences in contacting DBS
The Disclosure and Barring Service (DBS) have launched a customer satisfaction survey. The survey will take approximately 8 to 10 minutes to complete, and gives customers the opportunity to provide feedback on DBS services.
Customer feedback allows us to identify potential improvements to services, and helps ensure that services are of a high standard.
All feedback received throughout the survey will be anonymised and kept confidential.