Public Sector Event
Advanced Performance Management III: Using PM Systems to Improve and Innovate
Venue: Stirling Court Hotel , Stirling University , Stirling , FK9 4LA
Date: 23 Feb 2015
Synopsis: This workshop looks at how organisations can become both more efficient and more innovative, through incremental improvements (â€˜doing the same better') and radical innovations (â€˜doing something different').
Public sector organisations are under pressure to cut costs, become more efficient, and deliver value for money. However, while cost reductions and efficiency are fundamental to ensure the viability of an organisation in the short-term, it is only through innovation and change that organisations can move forward and thrive. But where shall we focus our improvement efforts? And how can we innovate our services and processes?
This workshop builds on a series of research projects conducted over the past five years, and which have involved 160 organisations in both private and public sectors. Findings show how such organisations were capable of becoming both more efficient and more innovative, through incremental improvements (‘doing the same better') and radical innovations (‘doing something different').
In the workshop we will also look at the roles of performance measurement and management systems as triggers of improvement and innovation. In particular, we will look at which perspectives, approaches and tools can help us:
- Putting strategy into action and promoting change
- Understanding how to prioritise our improvement efforts
- Monitoring current processes and activities as well as enabling different ways of doing things
- Measuring and controlling performance as well as providing clarity and autonomy to employees
- Reducing gaming and promoting a culture of performance
09:00 – 10:30: Searching for the Holy Grail: Can organisations be both efficient and innovative? If so, how can we do both?
10:30 – 10:45: Coffee break
10:45 – 12:30: Performance management systems and techniques to promote improvement and innovation
12:30 – 13:15: Lunch break
13:15 – 14:45: Combining formal and informal approaches to performance management: when is it appropriate to rely on systems and structures, and when shall we favour informal feedback and recognition?
14:45 – 15:00: Coffee break
15:00 – 16:30: How could this be applied to your organisation?
Lindsey Beveridge Events Director Interactive Business Events Tel: 0161 882 0821 email@example.com