Public Sector Event
Advanced Performance Management II: Focus on Strategy, Behaviours and Culture
Venue: Stirling Court Hotel, Stirling, Scotland
Date: 2 Nov 2015
Synopsis: This 2-day workshop is aimed senior managers in the public sector who have practical experience of measuring and managing performance. This workshop will examine the strategic, behavioural and cultural aspects of performance management.
Details:
Day 1 – Strategic Performance
1. Performance management – the state of the art
Performance measurement systems can make a positive impact on organisational performance only if they are considered from a wider, performance management perspective. Here we will discuss a comprehensive framework which encompasses both ‘hard’ and ‘soft’ aspects of performance, including strategy, processes, measurement, decisions and actions, but also capabilities, organisational learning, culture and leadership.
2. Strategy formulation and implementation
Here we will look at good practices in relation to both formulation and implementation of strategy, in terms of tools and techniques and behavioural approaches to ensure the strategy is relevant and commonly understood throughout the organisation.
3. Strategy maps
Strategy maps are a visual representation of the relationships among the key components of an organisation’s strategy; they are designed to help execute strategy and bring predictive qualities to key performance indicators. Here different types of strategy maps will be examined and delegates will be engaged in a practical exercise to develop maps for their own organisations.
4. Scenario-based strategy maps to implement strategy
Strategy maps can be combined with scenario analysis if organisations are to face strategic uncertainty in a more effective way and make organisational performance more sustainable in the longer term. Building on the previous exercise, delegates will be engaged in developing scenario-based strategy maps for their own organisations.
Day 2: Performance Leadership
1. Aligning behaviours
For organisations to succeed it is necessary that people work together to achieve key objectives. Therefore, we will look at ways to make sure individuals are clear about what those objectives are, what their role is in attaining them, and how they could go about it. Also, we will look at how to align behaviours, while giving people sufficient freedom to feel motivated and engaged.
2. How can we create a culture of performance?
Performance measurement systems can be used to either strengthen or change an organisation’s culture. As a consequence, it is vital to understand the interplay between performance targets and indicators, and common values, behaviours and shared practices. Through the use of a self-assessment tool, participants will analyse their organisation’s cultures and will be in the position to devise possible interventions from a performance management point of view.
3. How to effectively manage performance
The workshop will conclude by discussing how leadership, organisational culture and capabilities can positively contribute to the management of performance at organisational, team and individual levels. Therefore, we will look at ways to formulate a shared vision that motivates people to achieve goals; create the capacity within the organisation for a diffused model of leadership; promote alignment and commitment by providing support and a sense of direction.
Exercises:
- Strategy maps
- Scenario-based strategy maps
- Cultural analysis
Contact:
Lindsey Beveridge
Interactive Business Events
0161 882 0821
lindsey@i-b-e.co.uk