Public Sector Event

Leading the civil service’s largest profession: keynote speech by Jon Thompson

Venue: Institute for Government

Date: 11 Oct 2018

Synopsis: The Institute for Government is delighted to welcome Jon Thompson, Chief Executive and Permanent Secretary of HM Revenue and Customs (HMRC) and Head of Profession for Operational Delivery to deliver a keynote speech.


He is responsible for the profession which delivers services to millions of citizens each day, from processing benefits payments to undertaking immigration checks.

This speech will be an opportunity to reflect on how operational delivery skills are being developed across government, and the crucial role that civil servants working in this area play in preparing for the challenges facing government, including Brexit.

This event will be chaired by Bronwen Maddox, Director of the Institute for Government. There will be an opportunity for questions from the audience after the speech.

This event forms part of a series sponsored by Oracle – find out more about their work with the public sector.


To book your place at this event, please email your full name, job title, organisation details and email address to