Public Sector Event
PEX Live: Operational Excellence in Public Sector
Venue: Free Online Event
Date: 18 Oct 2022
Synopsis: Create a Culture of Process Excellence in the Public Sector
Details:
Governments and the public sector industry work with the largest customer bases in the world: their citizens. Dealing with such a diverse clientele with thousands of differing requirements can create a complicated network of processes that are difficult to standardize, optimize and track.
A new generation of operational excellence methodologies and tools present an opportunity for a more agile form of government, one where public servants have their administrative burden reduced and can instead focus on activities delivering true value to citizens.
With that goal in mind, join us at PEX Live: Operational Excellence in Public Sector to learn about:
- Change management in government: mitigating resistance
- How taking a hybrid approach of automation and citizen-led solutions can lead to more efficient and effective service delivery
- Proving the value of digitization to minimize mundane administrative tasks and allow staff to focus on what matters
- Creating a culture of process excellence in government
Contact:
David James david.james@iqpc.co.uk