Effective ASB Case Management in Housing

Venue: Online Training Course

Date: 6 Feb 2024

Synopsis: Anti-social behaviour is a broad term, encompassing a myriad of different disruptive behaviours which have a negative impact on individuals and communities. Tackling anti-social behaviour is a particularly difficult issue to mitigate and resolve and is increasingly becoming a priority for housing associations and social housing providers. Adding to this are newly announced measures as part of the Government’s wider Anti-Social Behaviour Action Plan (March 2023) to support social housing landlords to crackdown on unruly tenants.

Details:

This Effective ASB Case Management in Housing course will focus on how landlords in the social housing sector can effectively handle complaints of anti-social behaviours, and help you develop essential skills such as robust investigation methods and case management principles, in order to manage both risk and expectations.

This event is packed full of energy, interesting content, unique perspectives, humour and long-lasting impact. This course will cover the fundamental principles of ASB case management, from opening cases, early intervention, investigations and closing cases effectively. Using a variety of techniques including videos, interactive activity, debates and information sessions, you will leave this training feeling re-energised and ready to take on your next ASB case with a fresh perspective.

URL:
https://www.insidegovernment.co.uk/event/asb-training

Contact:
https://www.insidegovernment.co.uk/event/asb-training