Effective Tenant Engagement

Venue: Online Training Course

Date: 16 Apr 2024

Synopsis: The social housing sector is currently in a period of rapid change, and it is crucial that social housing organisations change and improve how they engage with residents. Understanding tenants is important, when it comes their homes, neighbourhoods and services. By developing more effective tenant engagement strategies you will be able to improve tenant satisfaction, reduce complaint levels and improve tenant retention.

Our Effective Tenant Engagement training programme gives you an update on the latest trends and issues in tenant engagement. Learn how to use the Tenant Satisfaction Measures (TSMs) and receive insights into leveraging data to enhance tenant engagement. Interact with social housing colleagues to consider how to break down the key barriers to improving engagement.

Leave the day with an action plan for improving your tenant engagement strategy.

Details:

Learning Objectives  

• Receive updates on the latest trends and challenges in tenant engagement 
• Develop strategies for increasing tenant participation  
• Learn how to collect improved data and utilise the TSMs 
• Improve buy-in from tenants to enhance outcomes 
• Take back an action plan to improve how you engages with tenants  

URL:
https://www.insidegovernment.co.uk/event/tenantengagement

Contact:
https://www.insidegovernment.co.uk/event/tenantengagement